INTELLIGENT AGENTIC OPERATIONS

Automate complex sales qualifications and support.

Go beyond rigid decision-tree bots. We build and deploy advanced AI agents powered by Anthropic and OpenAI that read documents, handle conversational qualification, and sync data directly to your CRM.

Active Naya telemetry metrics Verifiable Local India benchmarks
LIVE AGENT MONITOR
ACTIVE MONITOR
QUALIFICATION ACCURACY

94.2%

vs Human Review
RESPONSE TIME

1.8s

Conversational Turn
MESSAGES EXCHANGED

24,000+

Monthly Volume
AUTOMATION RATE

85%

Resolve without Reps
Naya's Unique Moat:Auto Sync Pipeline

We sync operational parameters directly to shared dashboard views in 3s. No manual excel operations.

AI Agent ROI Estimator

Estimate your monthly AI savings

Estimate monthly customer queries automated and customer success agent hours saved by deploying custom AI agents.

MONTHLY CUSTOMER INQUIRIES RECEIVED5,000 queries
MIN: 500 queriesMAX: 20,000 queries
AUTOMATED & QUALIFIED

4250 inquiries

SUPPORT HOURS SAVED425 hours
MONTHLY SAVINGS INDEX1,27,500 index
SPEED ACCELERATION12x faster
Scientific Verification

Operational validation inside a clean laboratory.

We eliminate guesswork by running active monitoring checks and structured A/B tests across all performance and database execution rules.

The Naya Method

Every pipeline we build follows rigid system testing standards before integration:

01 · DECOUPLED STAGINGAll rules verified outside your active live environment first.
02 · STRESS TESTINGForced concurrency testing to ensure under-2s latency.
AI CONVERSATIONAL DECISION & ACCURACY MATRIXAGENT TELEMETRY
INQUIRY INPUT TYPEAGENT CLASSIFICATIONCONFIDENCELATENCYSYNC STATUS
Availability of 3BHK flats in Wagholi?Wagholi unit-type query98.5%1.6sCRM Updated
Do you integrate with ERPNext APIs?Technical capability query96.2%1.9sCRM Updated
Hello, just checking your page.Low-intent casual greeting99.1%0.8sIgnored (Logged)
Want to sell you SEO software.Spam pitch detection97.8%1.1sBlocked (Logged)
The Naya Advantage

Built as a reliable operational pipeline.
Not isolated consultancies.

RIGID DECISION BOTS

  • Frustrate customers with 'Press 1 for Sales' rigid tree menus.
  • Fail to understand typos, context, or local languages (Hinglish).
  • Cannot check databases or CRM states to give personalized answers.
  • Require manual transfer of chat transcripts to salespeople.

NAYA AGENTIC OS

  • Engage in smooth, human-like natural conversations on WhatsApp or Web.
  • Intelligently interpret Hinglish and local slang context.
  • Check actual product catalogs or live calendar databases in real-time.
  • Log qualified summaries directly to CRM fields on successful chats.
Expert Scope

Exactly what our AI Agent Implementations includes

1. Intent & Knowledge Mapping

  • Auditing support documents and transcripts.
  • Structuring official knowledgebases for RAG.
  • Defining strict boundary prompts.
  • Setting up security filters.

2. Vector Database & RAG Setup

  • Ingesting catalogs and documentation.
  • Setting up semantic chunk embeddings.
  • Configuring high-speed retrieval systems.
  • Optimizing context windows.

3. Conversational Agent Flow

  • Building LLM agent routes (OpenAI/Anthropic).
  • Tuning tone of voice to match brand guidelines.
  • Handling Hinglish and multilingual inputs.
  • Optimizing system instruction sets.

4. Database & CRM Actions

  • Allowing agents to query active databases.
  • Enabling real-time booking slot checks.
  • Updating customer record fields on successful qualification.
  • Routing leads to human reps.

5. Real-Time Monitoring Panel

  • Configuring chat history log files.
  • Setting up sentiment drift alerts.
  • Designing human-in-the-loop takeover overrides.
  • Analytics dashboards setup.

6. Weekly Prompt Fine-Tuning

  • Reviewing conversational edge cases.
  • Updating knowledge libraries.
  • Improving qualification accuracy scores.
  • Monthly performance blueprints.
Direct Operations Consultation

Connect with Naya Growth OS today.

We don't force you into complex sales calls or slow email loops. Click below to message our operations head directly on WhatsApp. We will look at your industry and draft a clean 5-step deployment strategy.

EXPECTED DEPLOYMENT TIMELINE

Direct operational restructuring plan.
Quantitative Cost-per-Lead ranges verified for Pune/PCMC/Mumbai.
Creative design suggestions tailored for your target audience.
Live demonstration of the Naya Google Sheet Syncing engine.
Answering Questions

Frequently asked questions